privacy policy
Troubling Visions Privacy Policy
Effective Date: 2026-04-21
Business Name: Troubling Visions LLC
Website: https://troublingvisions.com/
1. Overview
Troubling Visions LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
Because we offer guest checkout only, we do not require users to create accounts. However, we may collect the following information when you make a purchase, submit a contact form request, or interact in some other way with our site:
a. Personal Information
Name
Email address
Billing and shipping address
Phone number (if provided)
Important: Your email address is collected solely for purposes related to your order or request (such as confirmation, receipts, and support). You will not be subscribed to any marketing or email list by default. You will only receive marketing emails if you explicitly opt in.
b. Payment Information
All payment transactions are securely processed by Stripe. We do not store or have access to your full credit card details. Stripe may collect:
Payment card information
Transaction details
Fraud prevention data
Please refer to Stripe’s Privacy Policy for more details on how they handle your data.
c. Automatically Collected Information
IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate with you about your purchase
Provide customer support
Improve our website and services
Detect and prevent fraud
We will not use your email address for marketing purposes unless you have clearly opted in to receive such communications.
We do not sell or rent your personal information to third parties.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Keep track of your shopping session
Understand how users interact with our website
Improve performance and user experience
You can control cookies through your browser settings.
5. Sharing of Information
We only share your information with trusted third parties as necessary to operate our business, including:
Payment processing: Stripe
Shipping providers: To deliver your order
Service providers: Hosting, analytics, and customer support tools
These parties are only given the information necessary to perform their functions.
6. Data Security
We implement reasonable technical and organizational measures to protect your information. Payment data is encrypted and handled securely by Stripe.
However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal information only as long as necessary to:
Fulfill your order
Comply with legal obligations
Resolve disputes
8. Your Rights
The information collected from you is present in confirmation emails sent to you when submitting a form or making a purchase.
Depending on your location, you may have rights to:
Access the personal data we hold about you
Request correction or deletion
To exercise your rights, contact us using the form here. Enough information must be provided to look up the original form submission or order and confirm identity. https://troublingvisions.com/contact/
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Children’s Privacy
Our website is not intended for individuals under the age of 13 (or applicable age in your jurisdiction), and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us using the form provided here: https://troublingvisions.com/contact/